Description
Creative Lead, In-House Agency (Greenhouse)
The Creative Lead is the senior creative and operational leader for Citizens’ in-house agency, Greenhouse. This role sets creative vision, safeguards the brand, and ensures delivery of high-quality work at speed and scale. The Creative Lead blends creative excellence with operational discipline, positioning Greenhouse as a modern, high-performing in-house agency and a destination for top creative talent.
Key Responsibilities Creative Leadership
- Lead creative vision and standards across all in-house agency work, ensuring work is on-brand, on-brief, and effective.

- Inspire, mentor, and develop a multidisciplinary creative team across the full marketing funnel.

- Establish clear creative review processes that balance quality, speed, and consistency.
Operational Excellence
- Build and optimize workflows, operating models, and processes to drive efficiency, clarity, and scalability...