Global E-Commerce's Governance and Experience (GNE) team in SEA and JP Service Operations focuses on maintaining a safe and trustworthy marketplace. As a Country Operations Associate – Intern, you will support the Quality and Knowledge Management and Training Program Managers with day‑to‑day operations and project administration.

• Support quality and knowledge management teams with project administration and process improvement.
• Liaise between in‑house and external vendors to execute program deliverables.
• Assist Quality Program Managers with root‑cause analysis of issues and develop action plans.
• Learn and use internal tools and platforms; help optimize Standard Operating Procedures.
• Monitor policy and process changes and adapt workflows accordingly.

• Currently pursuing or rece...