Description

• Controlling all issues (Administration, Sales, Cargo and Flight Operations)

• Ensuring all Cargolux policy and procedures are followed

• Representing Cargolux with the local cargo association and our vendors

• Reporting market intelligence on competition, rates and interline

• Maintaining close contact with customers and resolving customer complaints

• Promoting Cargolux' presence in the local community

• Market development

• Contributing to team effort

• Coordinating with handling agents to ensure high quality customer service

• Securing CV's financial interest with forwarders, handling agents and Government entities

• Monitoring handling agents' performance and recommending changes if necessary

• Further promote CV products Pharma/AVI/Jumbo with our ...