Job Purpose
To maximise sales through providing exceptional customer service in a professional and efficient manner
to all guests to ensure customer satisfaction

Functional Responsibilities
• Provide friendly, courteous and efficient service. Handle all customer queries and comments to
ensure customer satisfaction.
• Take and process customer‘s orders in an accurate and timely manner.
• Have a complete and thorough knowledge of all menu items in order to be able to describe and
recommend products to customers.
• Set up the counter at the beginning of each shift ensuring that displays are correct, the produce
is fresh and correctly labeled.
• Maintain optimum stock levels to ensure smooth running of operations to cater for customer
demand.
• Work within operational procedures to ensure food and beverage preparation process remain
within Company and Municipality guidelines.
• Arrange for the efficient storage of goods as p...