We are seeking an experienced and passionate Counter
Manager
to lead and manage our massage therapy team. The ideal candidate will be responsible for overseeing day-to-day spa operations, ensuring high-quality service delivery, and maintaining a professional and welcoming environment for our clients. You will also be expected to perform massage treatments, train new staff, and uphold hygiene and safety standards. Key Responsibilities:
Lead, train, and supervise a team of massage therapists Perform a variety of massage techniques (e.g., Swedish, Deep Tissue, Sports, Aromatherapy, etc.) Manage scheduling, appointments, and staff rosters efficiently Maintain cleanliness and hygiene standards in all treatment rooms Monitor stock levels and order supplies when needed Handle customer feedback and resolve complaints professionally Ensure compliance with Singapore health and safety regulations Conduct regular performance reviews and support staff development Collaborate with managemen...