Position Overview
A leading cybersecurity firm located in Madrid is seeking a motivated Support Engineer to provide exceptional technical support to their customers. In this role, you will manage escalations and troubleshoot complex issues, work closely with technical account managers, and contribute to improving customer experiences. The ideal candidate will have a strong background in endpoint security, familiarity with SIEM, and great communication skills. Fluency in English is essential, and knowledge of additional languages is a plus.
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