Position Overview
Corporate IT Support Specialist (6 Month Contract)
Location: Geneva, Switzerland.
WHAT YOU'LL DO:
- Provide front-line IT support via walk-ups, tickets, and chat, ensuring timely resolution within SLAs.
- Support and troubleshoot SaaS applications such as Google Workspace, Okta, Atlassian Cloud, Slack, and others.
- Deliver technical expertise in macOS, Windows, and device/identity management (Azure AD, Jamf, Intune).
- Manage employee lifecycle tasks, including onboarding, offboarding, and equipment reclamation.
- Lead New Hire IT Orientation and provide day-one technical guidance.
- Act as the point of contact for conference room AV systems (Neat, Crestron, Zoom)
- Maintain accurate asset management and inventory records.
- Develop and maintain IT documentation for end users and internal teams.
- Support IT initiatives, including deployments, office moves, and system migrations.