Identify client needs and how our wide range of products and services meets those needs, including Office Supplies, Print, IT, Smart Technology, Managed Print Services, Interiors, PPE, Facilities and Workwear.
Arrange and facilitate site visits for existing and prospective customers to showcase Commercial’s offering.
Negotiate contract renewals and, where possible, increase the range of services purchased to improve customer retention and spend.
Successfully achieve sales, activity and product category targets.
Manage, maintain and increase margins by offering the best range of products and alternatives to customers.
Build rapport and nurture customer relationships, ensuring client accounts remain profitable.
Hold regular account reviews with clients in person or via Teams, depending on client preference.
Identify leakage and lack of spend against contracts and develop a plan to...