Position Overview
- Serve as the main point of contact for corporate clients, handling requests, inquiries, and complaints efficiently.
- Process and follow up on client transactions by coordinating with internal departments to ensure timely execution.
- Promote and cross-sell banking products and digital services to enhance client engagement and utilization.
- Monitor client accounts and credit facility usage, ensuring optimal utilization aligned with targets.
- Deliver a full range of corporate banking services, including account management, transfers, trade finance, guarantees, and documentation.
- Ensure accuracy, completeness, and compliance of all client requests before processing.
- Maintain ongoing communication with clients and internal stakeholders to support service delivery.
- Prepare reports and support continuous improvement of service quality.
- Participate in business continuity activities and support operational resil...