**Job Description**
**General Purpose:**

Support the corporate headquarters as the first point of contact for inbound telephone inquiries and office visitors/guests. Receive and relay messages/telephone calls from internal and external sources, greet and direct guests/visitors, issue appropriate security passes, report security issues, respond to common inquiries, and perform basic administrative support activities. Provide exceptional customer service and a high level of professionalism and skill in operating a multi-line phone system.

**Job Duties and Responsibilities:**

+ Answer and screen incoming calls; greet callers, provide information, transfer calls,and take messages

+ Administer main voicemail

+ Produce monthly phone reports

+ Follow security protocols and office procedures

+ Assist with facility access badges

+ Maintain an organized reception area

+ Submit building work orders as requested