Job Description
Summary
We are seeking a hands-on Copilot Studio Engineer to support, maintain, and optimize Microsoft Copilot agents and Power Platform solutions in a production environment. This role is focused on operational stability, troubleshooting, and continuous improvement of existing AI-driven workflows, with some involvement in incremental enhancements and PoCs as needed.

Key Responsibilities
Copilot Agent Support & Operations
• Support and maintain Copilot agents in Copilot Studio
• Monitor agent performance and ensure consistent, reliable behavior
• Manage updates to:
o Topics
o Prompts
o Orchestration flows
• Continuously tune and optimize agent responses based on usage and feedback
Platform & Environment Management
• Administer agent configurations including:
o Model selection
o Moderation policies
o Feedback settings
o Telemetry
• Ensure stability across environments (Dev, QA, UAT, Prod)
• Support deployment...