JOB TITLE: Coordinator, Group Services

DEPARTMENT: Group Services

REPORTS TO: Supervisor, Group Services

CLASSIFICATION: Full -Time, Non-Exempt

REMOTE WORK ELIGIBILITY: Museum - Based

SCHEDULE: Tuesday-Friday with 1 Rotating Weekend Day based on scheduling need.





GENERAL SUMMARY

Under the supervision of the Supervisor, Group Services , the Coordinator, Group Services acts as a liaison between the museum and the groups before, during, and after the museum visit.



ESSENTIAL FUNCTIONS

+ Book and confirm groups in the museum’s electronic events system.

+ Meet, greet, and escort groups to the designated areas for their expected museum experience.

+ Collaborate with other group reservation team members to organize the daily arrival process. Share information proactively with other departments.

+ Assist visitors w...