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⏰ Full time

Conversation AI Designer

Xe
Location πŸ“ Centro, Mexico
Posted πŸ“… June 06, 2026
Work Type ⏰ Full time

Position Overview

Description


At Xe, we live currencies. We provide a comprehensive range of currency services and products, including our Currency Converter, Market Analysis, Currency Data API and quick, easy, secure Money Transfers for individuals and businesses. We leverage technology to deliver these services through our website, mobile app and by phone. Last year, we helped over 300 million people access information about the currencies that matter to them and over 225,000 people used us to send money overseas.

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ABOUT THIS ROLEΒ 

We are looking for a CX Conversation Designer to build and optimize end-to-end customer journeys across AI voice, chat, IVR, and agent-assisted experiences.Β 

This is a hands-on role focused on creating seamless, efficient flows that guide customers from entry to resolution, improving containment, reducing friction, and enhancing the overall experience.Β 

The role requires someone who can move quickly fro...

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Job Details

⏰
Employment Type
Full time
πŸ“Š
Category
Computer Occupations
🏠
Work Arrangement
On-site
πŸ“
Location
Centro, Mexico