Job Summary

Equinix Operations Data Infrastructure Monitoring (ODIM), an organization within Global Operation Excellence at Equinix. ODIM provides support and maintenance for multiple monitoring platforms within the business. ODIM engineers will investigate and resolve data quality issues in the system, provide support to internal users and projects using the information contained in the system and work within the system to identify energy efficiency improvement opportunities.

Responsibilities

• Respond to internal customer requests for information arising from their use of IBX SmartView.
• Interact with the operation engineers at each IBX location to be cognizant of maintenance and operations which may cause unusual operating conditions.
• Verify the accuracy of data presented in IBX SmartView and supporting systems.
• Troubleshoot all elements of the controls system, including field devices, controllers, network components...