Position Overview
Contract Case Management Officer (HR) @ Depot Road
Employment Type: Contract
Monthly Salary: 2800
Job Descriptions:
- Liaise and follow up with HR professionals to provide solutions to queries raised and/or rectify HR data discrepancies.
- Facilitate the analysis on operational data to detect, rectify operational issues and upstream processes. The data and feedback collated would be provided to necessary agencies for sense‑making and trending to improve policy formulation, systems and processes.
- Correspond with HR professionals to retrieve data and inputs necessary for case resolution. Ensure that responses adhere to organisation guidelines and HR policies.
- Conduct investigation on data inaccuracies in SAP‑HR systems to determine root cause and provide advice for rectifications. Liaise with data administrators, system integrators, business process owners, policy makers and ground users to re...