The role will contribute to designing, implementing, and sustaining a structured Process Management Framework, ensuring alignment between strategy, processes, and performance across the organization
Main Responsibilities
       Design and establish the Process Management Framework - Define and deploy standards, governance, and tools for process mapping, ownership, documentation, and continuous improvement across the organization.
       Guide business on process design and optimization initiatives - Facilitate end-to-end process mapping (AS-IS / TO-BE), process assessments, and improvement initiatives in collaboration with business stakeholders.
       Drive process visibility and performance management - Support areas in defining process KPIs (lead & lag indicators), monitoring performance, and identifying improvement opportunities.
       Enable capability building in Process Management and Continuous Improvement - Deliver training sessions, workshops, and on-the-job c...