Flexible Work, Better Balance
Title: L1 Search Evaluator/Content Moderator
Location: Mexico City/Monterrey/Guadalajara (Onsite)
Hire type: Fulltime
Job Description:
Role Overview: L1 Search Evaluators are the frontline specialists responsible for assessing search quality and investigating user feedback to improve Clientβs algorithms and search products.
Key Responsibilities:
β Search Quality Assessment: Review and categorize bad cases to help search products and algorithms improve.
β User Feedback Investigation: Analyze user search requirements through data and direct feedback.
β Optimization & Risk: Provide suggestions for search result improvements and identify potential trust and safety risks.
β Policy Application: Read and apply 20-page long p...