Location: London, England, United Kingdom; Warsaw, Masovian Voivodeship, Poland

Purpose

Make an impact by shaping the user experience for customers globally. As a Content Designer at Awin, you will collaborate closely with Designers, Product, and Engineering teams to deliver excellent user experiences through every phase of the product lifecycle.

Responsibilities and Qualifications

• Co‑lead human‑centred discovery with Product teams to identify user context and the right problem to solve.
• Act as the voice of the users by creating content that helps them navigate and find information in the simplest, smartest way possible.
• Collaborate with designers to map user journeys and processes, identifying key steps and pain points within the broader product and experience strategy.
• Work closely with other disciplines to choose appropriate content formats that integrate into designs and enhance user experience.