Our Why 

Datacom works with organisations and communities across Australia and New Zealand to make a difference in people’s lives and help organisations use the power of tech to innovate and grow. 

About the role (your why) 

As the Contact Centre Manager, you’ll join a tight-knit, collaborative team that values diverse working styles and shares a strong commitment to delivering exceptional customer outcomes. You’ll lead with flexibility, agility, and integrity, providing tactical execution while considering our strategic objectives for our customers in our Business Process Outsourcing (BPO) Contact Centre. This is a Wellington based role.

What you’ll do –  

• Serve as the key operational contact, ensuring readiness and continuity.
• Be available Monday to Saturday to support operational needs within reasonable expectations.
• Communicate clearly with teams, ...