Contact Centre Advisor
Location: Prestatyn, North Wales
Time Type: Full-Time 40 hours per week
Salary: £28,912.00 per annum
Shift Times: You will work on a rota basis with flexible shift options, currently between 8am-6pm Monday-Friday.
Contract Type: Permanent and Fixed Term Contracts available

We're looking for a Contact Centre Advisor to join our team based in Prestatyn. Our Contact Centre Advisors take in excess of over 55,000 patient calls per month and are the first point of contact for our patients and customers. HCA has been founded on 5-star exceptional service. Our team here, ensure that all patients receive that VIP treatment from the initial call.

As a Contact Centre Advisor, you'll be Working within a highly focused, high volume, supportive, collaborative team. You will be responsible for making patient appointments and handling information requests over the telephone and by email. You w...