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Contact Center Customer Service Representative

ITCON Services
Location 📍 Baltimore, Maryland, United States
Posted 📅 May 13, 2026
Work Type ⏰ Full-time

Position Overview

Job Summary:

ITCON Services is seeking to hire seasoned Customer Service Representatives to build a pipeline for upcoming work. We’re seeking outside-the-box thinkers who are technically skilled and customer focused. Our people are our most valuable resource, and we're always looking for technically talented, bright, and passionate problem-solvers to join our team. Are you excited about joining a company that is focused on team dynamics to drive growth? Join us at ITCON as we expand our team! 



We are seeking dedicated and customer-focused Contact Center Customer Service Representatives to join our team. In this role, you will be the first point of contact for customers, providing high-quality service and support through inbound phone interactions. The ideal candidate will have strong communication skills, be comfortable navigating multiple systems, and demonstrate empathy and professionalism in every customer interaction.




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Job Details

Employment Type
Full-time
📊
Category
other-general
🏠
Work Arrangement
On-site
📍
Location
Baltimore, Maryland, United States