Position Overview
Our client, a leading organization in the consumer support industry, is seeking a Contact Center Customer Service Coordinator to join their team. As a Contact Center Customer Service Coordinator, you will be part of the Customer Engagement Support team supporting multiple brands within the organization. The ideal candidate will have excellent communication skills, a proactive attitude, and a passion for delivering exceptional customer service, which will align successfully in the organization.
**Job Title:** Contact Center Customer Service Coordinator
**Location:** Fremont, MI
**Pay Range:** $15
**Shift:** Hours Per Shift: 8
**What's the Job?**
+ Engage with consumers via phone, email, live chat, SMS text, and eCommerce platforms to address inquiries, complaints, and praise.
+ Support all brands within the scope of the NestlΓ© Nutrition Customer Engagement Support team.
+ Foster consumer loyalty by providing exceptional ser...