Position Overview
Our client, a leading organization in the consumer services industry, is seeking a Customer Service Agent to join their team. As a Customer Service Agent, you will be part of the Customer Support Department supporting the Consumer Engagement team. The ideal candidate will have excellent communication skills, a proactive attitude, and a genuine passion for delivering exceptional service, which will align successfully in the organization.
**Job Title:** Customer Service Agent
**Location:** South Burlington, VT onsite - training; Post training - hybrid possible
**Pay Range:** $21/hr to $23/hr
**What's the Job?**
+ Engage with customers via emails, phone calls, and live chat regarding products, campaigns, and company initiatives with professionalism and empathy.
+ Research and collaborate with team members and other departments to resolve customer inquiries and concerns efficiently.
+ Maintain accurate records of customer interactions a...