Position Overview
Description We are looking for a dependable Consumer Lender - Support specialist to join our team in Fresno, California for a Contract position. In this role, you will provide courteous member service, process everyday financial activity with accuracy, and help connect members with banking solutions that fit their needs. This opportunity is well suited for someone with at least 1 year of experience in customer-facing financial services who values precision, confidentiality, and a positive service experience.
Responsibilities:
• Welcome members courteously and create a helpful, service-focused experience during each interaction.
• Process day-to-day account activity, including deposits, withdrawals, loan payments, check cashing, and internal transfers, while maintaining a high level of accuracy.
• Reconcile and balance the cash drawer at the end of each business day and ensure transaction documentation is complete and accurate.
• Listen carefully to member questions...