Position Overview
Description We are looking for a service-oriented Consumer Lender - Support specialist to join our team in Fresno, California on a Contract basis. In this role, you will support members with everyday financial service needs while delivering a welcoming and detail-oriented experience. This position is ideal for someone who is accurate with cash handling, attentive to member concerns, and comfortable recommending relevant financial products and services.
Responsibilities:
• Welcome members with a courteous and detail-oriented approach that creates a positive branch experience.
• Process day-to-day financial activities, including deposits, withdrawals, loan payments, check cashing, and transfers between accounts.
• Reconcile and balance the cash drawer at the end of each day while maintaining precise transaction documentation.
• Recognize member needs during interactions and introduce suitable credit union services such as savings options, direct deposit, and digital ...