Welcome to the intersection of energy and home services. At NRG, we’re driven by our passion to create a smarter, cleaner and more connected future.

Vivint Smart Home, an NRG owned company, is a leading smart home company in the United States, dedicated to redefining the home experience with intelligent products and services. We find purpose in proactively protecting and keeping our customers connected to home, no matter where they are. Join the Smart Home team to create smarter, safer and more sustainable homes.

**The Role:**

We’re hiring a strategic and highly analytical Consumer Insights Specialist to lead the development, synthesis, and activation of customer, channel, and market insights across the business. This role goes beyond traditional research—focusing on how insights directly inform channel targeting, journey optimization, and upsell strategy across the customer lifecycle.

You’ll bring the voice of the customer into decision-making by id...