Position Overview
Description We are looking for a Consumer Driven Health Administrator to support customer service and claims operations for a healthcare-focused team in Salem, Oregon. This Long-term Contract position is ideal for someone who is comfortable handling claim activity, responding to member inquiries, and contributing to daily departmental workflows in a fully onsite environment. The role requires strong attention to detail, a service-oriented approach, and the ability to manage a steady volume of administrative and customer support tasks.
Responsibilities:
• Review and process consumer-driven health and related claims accurately and within established timelines.
• Respond to incoming customer inquiries by phone and provide clear, detail-focused support regarding account or claim questions.
• Make outbound calls when follow-up is needed to resolve issues, gather information, or communicate claim updates.
• Maintain organized records and enter claim or service details ca...