Position Overview
Position Description
GIC Global Integration Architect
Provide service/ support to customers using HCM integration with client's HR system of record on global platform GUIDING PRINCIPLES
Responsible for client relationship regarding the global integration services Expected to co-ordinate internal communication across all Integration Service teams for the particular clients between EMEA, NA & APAC regions Responsible to support also other activities related to client service such as user training delivery, additional after go-live system configuration activities etc.. Responsible for managing global Change request Process and co-ordinate all regional/local service teams where local involvement is needed (global & local system maintenance and testing co-ordination) Responsible for consistency message and quality level of Client Service across all 3 regions Become a globa...