A career in IBM Consulting is built on long-term client relationships and close collaboration worldwide. You’ll work with leading companies across industries to shape their hybrid cloud and AI journeys.

Role Overview

IBM Consulting ASEAN is seeking an experienced Day 2 Operations Tech Lead to join our Public Sector Data & AI practice. The Lead will manage operations and continuous improvement of enterprise data and AI platforms deployed on Red Hat OpenShift Container Platform (OCP) within a government data centre environment. Key responsibilities include leading a team of consultants, overseeing service delivery, and collaborating with client stakeholders to meet SLA commitments and platform health targets.

Key Responsibilities

• Lead and oversee all Day 2 operations activities, ensuring platform stability, performance, and availability in line with agreed SLAs.
• Serve as the primary technical escalation point for service requests ...