The purpose of this role is to support the service delivery of client accounts across the People Solutions practice. Responsible for the development of client relationships, managing benefit reviews/placements and ensuring services are coordinated and delivered effectively.

Key Tasks & Duties

• Understand clients benefit requirements and provide advice on insurers services, coverage and pricing
• Deliver day to day servicing to support retention and development of the business
• Prepare risk specifications, manage scheme accounting, run census data audits and ad-hoc consulting projects
• Ensure renewal timelines are met, market reviews undertaken and policies placed in advance of renewal
• Review service disruption/dissatisfaction and implement appropriate actions with carriers to resolve
• Support the broader development of insurer relationships
• Ensure compliance requirements and intern...