Drive significant infrastructure changes as an Intermediate Business Consultant for Court Technology Services, specializing in service modernization and ITIL methodologies. Shape operational landscapes through collaborative engagements.
In this role, you will act as an Intermediate Business Consultant, focusing on modernizing infrastructure and service operations for the Province's Court Technology Services. You will collaborate with various stakeholders to assess and redefine operational practices, align them to ITIL standards, and develop hybrid cloud strategies. Your contributions will be critical in creating effective disaster recovery processes and improving overall service resilience.
Key Responsibilities:
• Evaluate existing infrastructure and end-user services
• Create comprehensive IT service documentation and metrics
• Document and implement ITIL-aligned service management processes
• Develop and execute communication strategies for service adoption
• Lea...