Brief Summary
Join a dynamic team as a Consultant in Client Services Support, where you will play a vital role in enhancing client experiences through effective administrative and coordination support. This is a 6-month contract position with opportunities for growth and contribution. Responsibilities
Provide comprehensive administrative support by preparing and updating documentation, reports, schedules, and trackers for client engagements. Maintain precise client records in internal systems and shared folders, ensuring accuracy and accessibility. Coordinate with various internal teams (Operations, Finance, Claims, IT) to facilitate client servicing and follow up on required information. Track the progress of ongoing client requests, ensuring all deadlines are met efficiently. Support the preparation of periodic and ad-hoc reports like service performance and client activity summaries. Assist in documenting and updating standard operating procedures (SOPs), checklists, and templ...