Position Overview
Service Manager Looking for an experienced Service Manager to lead my client's busy Construction service department.
Key Responsibilities:
- Oversee day-to-day operations of the service department.
- Manage, mentor, and support service staff.
- Ensure high levels of customer service and effective communication with customers and management.
- Maintain departmental profitability and achieve KPI targets.
- Handle staff matters confidently and professionally.
Skills & Experience:
- Strong knowledge of the construction engineering sector.
- Previous management or supervisory experience in a busy service environment.
- Excellent communication, organisation, and multitasking skills.
- Familiarity with profit/loss management, KPIs, and manufacturer warranty systems.
- Proactive, methodical, and able to work independently.
Role Details:
- Hours: Monday – Friday, 8:00 – 17:30 (...