Join Connect Hearing in North Bay, Ontario as a Customer Service Specialist. Provide outstanding service that enhances client relationships and support across various communication channels.
This role as a Customer Care Representative at Connect Hearing Canada is for those who thrive in a lively, client-focused environment. Key tasks include scheduling appointments, handling client accounts, and liaising with insurance companies for seamless billing. If you’re committed to helping others, we want to hear from you.
Key Responsibilities:
• Provide top-tier customer service via phone, email, and in person
• Organize and schedule appointments for clients effectively
• Maintain and manage client accounts accurately
• Support third-party billing processes with insurance
• Conduct cleanings and minor repairs with provided training
Requirements:
• Excellent customer service and communication abilities
• Experience or interest in accounts reconciliation
• Passio...