Position Overview
Concierge – FTC
Mixed Day and Night 8 hour Shifts
London SW1
Circa £29k p/a
Responsibilities
- Serve as the first point of contact for residents, guests, and visitors, delivering a warm, courteous, and professional experience at all times.
- Assist with luggage and shopping, call lifts, and maintain a welcoming presence at reception.
- Coordinate with contractors and the fire brigade due to ongoing cladding remediation works on site.
- Conduct regular patrols and fire safety checks, monitor CCTV systems, manage keys, post, and parcel handling accurately.
- Maintain detailed handover reports at the end of each shift and ensure all systems are kept up to date with relevant activity.
- Exercise discretion, professionalism, and attention to detail in a development that houses VIPs, Lords, and Ladies.
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