Position Overview
ASM Global the leader in privately managed public assembly facilities, has an excellent opening for a Concierge for the Premium Services Department at Coliseo de Puerto Rico.
Concierges are responsible for providing top-level customer service to all Premium Services Clients and Premium Members. Concierges must be professional; team focused and have a positive attitude. Concierges will work under the guidance of the Premium Services team. Essential Duties
• Assist with training, development of all Premium Services staff, encouraging continuous personal development and ensure high levels of team morale to ensure that a friendly, welcoming, and consistently excellent standard of customer service is offered at all times.•Assists in the execution of the overall guest experience•Meets and greets of all Premium Services clients•Assists current members and new guests with customer service related inquiries•Provides information about local features in the Coliseo, such as: foo...