Position Overview
THE ROLE
As a Bilingual Concierge Advisor, you will:
Deliver world-class client service across all channels including Live Chat, Phone, and Email in French and EnglishSell clothes and earn client confidence through unparalleled styling expertiseResolve client inquiries efficiently, ensuring the highest levels of satisfactionMeet and exceed established performance targetsTHE QUALIFICATIONS
The Bilingual Concierge Advisor has:
The ability to communicate effectively in English (written and verbal) and French (written and verbal)French as first language is preferredCertifications in French language proficiency such as DALF C1 (Advanced) or C2 (Proficient) or CEFRL C1 or C2The passion for providing world-class client service and building long lasting client relationshipsAn aspirational sense of individual styleThe desire to thrive on a high-performance teamThe commitment ...