Start Your BPO Career with Concentrix Cebu!



Looking for an opportunity to grow with one of the world’s top BPO companies? Concentrix is now hiring Call Center Agents at our Cebu site! Whether you’re just starting out or have experience, we’ve got the right role for you.



Accounts Available: Healthcare, Telco, E-commerce, Financial Services, Gaming Support, and more!



Location: Concentrix Cebu – centrally located with easy access to public transport and lifestyle hubs.





Description:



As a Call Center Agent at Concentrix, you will:



Answer calls, chats, or emails from customers.

Assist with billing, product inquiries, account updates, and technical troubleshooting.

Provide excellent customer service with accuracy and empathy.

Follow company processes, compliance guidelines, and quality standards.

Escalate issues when necessary to ensure customer satisfaction.

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