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⏰ Contract

Computer Support

ATC
Location 📍 Madison, United States
Posted 📅 June 10, 2026
Work Type ⏰ Contract

Position Overview

REQUIRED SKILLS: (10+ Years; Need All)

  • Diagnosing, patching, and deploying desktop systems and other IT hardware such as mobile devices and printers.
  • Identifying, leading, and implementing ITSM improvement initiatives based on ITIL and industry best practices.
  • NICE TO HAVE SKILLS:

  • ITIL 4 Foundation certification or similar
  • CompTIA A+ certification or similar
  • PMP certification or similar
  • INTERVIEW PROCESS:

  • Microsoft Teams interview with camera on.
  • DESCRIPTION OF ROLE:

    Under the general guidance of the IT Operations Manager, this position is responsible for growing and operating the Information Technology Service Management (ITSM) program at the organization. The role serves as an expert resource, relying on extensive experience and judgment to plan and accomplish goals.

    Essential duties include providing expert-level technical assistance in support and preparation of desktop-sup...

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    Job Details

    Employment Type
    Contract
    📊
    Category
    Computer Occupations
    🏠
    Work Arrangement
    On-site
    📍
    Location
    Madison, United States