Reference

Reference: 10861 CM

Consultant: Christa Mostert

Job Description

• Specification Control
  • Manage client online specification portals.
  • Assist with artwork amendments and critical path processes.
  • Manage internal online specification systems.
  • Carry out approval processes for online specifications.
  • Communicate and liaise with clients on quality control matters.
  • Ensure timely internal communication with departmental heads regarding quality-related matters.
• Customer Complaints
  • Monitor online portals to identify potential customer complaints.
  • Assist with the investigation and close-out of complaints.
  • Administer customer complaint records and documentation.
  • Receive and process complaints and support investigations to resolution.
• Quality Management Systems (QMS)
  • Work closely with management and rel...