Job Title: Compliance SpecialistJob Description
The Compliance Specialist coordinates and supports external client audits, oversees internal compliance testing, and ensures that policies, procedures, and training programs align with regulatory and client requirements in a regulated collections environment. This role serves as a key client-facing contact for compliance and audit matters, manages exception reporting, and collaborates closely with internal teams to strengthen controls and maintain high standards of accuracy, accountability, and transparency.
Responsibilities

+ Coordinate and support external client audits by gathering, organizing, and validating requested documentation, and actively participating in audit discussions.

+ Serve as a primary point of contact for client-facing compliance and audit coordination, particularly for external bank audits in a regulated collections operation.

+ Manage and review client exception reports, ensuring tha...