Position Overview
Title:Β Compliance Officer ((phone number removed))
Work location :Tallahassee, FLΒ 32399 [Onsite]
Agency Interview Type: Either Webcam Interview or In Person
Work Arrangement: Onsite
Short Description:
Compliance Officer
Complete Description:
WORK ENVIRONMENT: Professional office, business casual, cubicle
CANDIDATE RESPONSIBILITIES:
** Contact constituents/complainants to discuss the details of the complaints that are filed.
** Read state statute and compare with complaints to analyze the issue.
** Communicating with the public, so good customer service skills are a MUST.
** Advise complainant of the Divisionβs jurisdiction and that the case is being closed and for what reason.
** Provide any resources or referrals, as appropriate.
** Send a written correspondence to the complainant once approved by the supervisor.
** Close the case ...