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⏰ Full-time

Compliance Analyst

IPS Group
Location 📍 London, United Kingdom
Posted 📅 June 02, 2026
Work Type ⏰ Full-time

Position Overview

Compliance Analyst
London | Hybrid 
£55, – £65,
Lloyd’s / London Market Insurance

A leading London Market insurance business is seeking a Compliance Analyst to join its well established Compliance function.


This role offers a key opportunity to take ownership of customer outcomes, while supporting broader compliance activities within a highly regulated Lloyd’s environment.


Duties


Complaints & Customer Outcomes 

  • Lead the investigation and resolution of complaints in line with FCA and Lloyd’s requirements.

  • Liaise with underwriting, claims and distribution teams to gather information and progress cases.

  • Draft clear, accurate and customer-focused complaint responses.

  • Conduct root cause analysis and produce complaints MI to identify trends and improve outcomes.

  • Support continuous improvement of complaints processes and frameworks.
  • Compliance ...

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    Job Details

    Employment Type
    Full-time
    📊
    Category
    Business Operations Specialists
    🏠
    Work Arrangement
    On-site
    📍
    Location
    London, United Kingdom