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Complex & Major Loss Commercial Property Claims Handler

Aviva
Location 📍 Birmingham, United Kingdom
Posted 📅 June 07, 2026
Work Type ⏰ Full-time

Position Overview

Complex and Major Loss Commercial Property Claims Handler - Salary up to £40,000

This is a great job for someone who…

Enjoys solving complex problems and making confident, balanced decisions. Thrives when working with brokers, clients, and suppliers to achieve great outcomes. Likes leading major loss claims and driving improvements in how we work. Values clear communication, teamwork, and supporting others.

A bit about the job

You’ll manage a varied portfolio of complex and major commercial property claims, working with internal teams and external specialists to deliver fair, timely outcomes. You’ll coordinate investigations, site visits, and expert appointments to keep each claim moving smoothly. You’ll build strong relationships with brokers and clients, ensuring clear communication throughout every stage. You’ll use your technical judgement to make confident decisions, challenge costs, and identify fraud or recovery opportunities. You’...

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Job Details

Employment Type
Full-time
📊
Category
Business Operations Specialists
🏠
Work Arrangement
On-site
📍
Location
Birmingham, United Kingdom