Purpose of the Role

The incumbent is required to handle Financial Line claims of intermediate complexity, involving professional indemnity liability, D&O, Fidelity and Crime, Bankers Blanket Bond, etc.


Reporting line: Direct reporting line to Financial Line Claims Team Manager


Duties and Responsibilities


1. Functional Responsibilities:
+ Managing key claims handling enquiry; coverage determination, quantum analysis and legal liability assessment where appropriate within authority limits and providing a consistently strong standard of customer service
+ Ensuring effective vendor and litigation management on Complex claims within a personal allocation
+ Broadening internal / external stakeholder communication where required
+ Striving for continuous improvement on claim file handling with feedback and support through the Quality Assurance Review processes
+ Contributing to maintenance of best practice procedures for ...