Functional Responsibilities will include nut not limited to the following:

• Managing key claims handling enquiry; coverage determination, quantum analysis and legal liability assessment, where appropriate within authority limits and providing a consistently strong standard of customer service.
• Ensuring effective vendor and litigation management on Complex claims within a personal allocation.
• Broader internal / external stakeholder communication where required.
• Strive for continuous improvement on claim file handling with feedback and support through the Quality Assurance Review processes.
• Contribute to maintenance of best practice procedures for express, intermediate to high value Complex claims, consistent with global best practice.
• Demonstrate a high standard of technical claims competence.
• Any other projects/tasks which may be...