Job Description
This Complaints Investigator role will support our medical device client by conducting end‑to‑end investigations on 10,000+ product complaints related to a women's health medical device. This role requires strong analytical skills, hands‑on functional testing capability, and the ability to hit the ground running with minimal supervision while meeting weekly productivity metrics. Working fully on‑site at a small, integrated manufacturing location of roughly 25 employees, the investigator will join a focused team of 7–8 and report directly to the Quality Manager. This is a 40‑hour‑per‑week position requiring deep attention to detail, clear documentation, and consistent execution in a fast‑paced quality environment. They will be handling these complains in the Trackwise QMS system (around 30+/day)

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