We are seeking a compassionate and organised Administration Officer to join our dedicated Bereavement Services team .

Solihull’s Bereavement Services play a vital role in supporting our diverse, multi‑cultural community by providing burial and cremation services for people of all faiths and none.Our services are delivered across Robin Hood Cemetery and Crematorium, Woodlands Cemetery and Crematorium, and Widney Manor Cemetery.

As an Administration Officer, you will provide comprehensive clerical and administrative support to the service, contributing to both its day‑to‑day delivery and its future development.Acting as a first point of contact, you will communicate professionally and sensitively with Funeral Directors, Stonemasons and bereaved members of the public, both face‑to‑face and via telephone and written correspondence.

The role involves handling highly confidential and sensitive information, accurately inputting cre...