Position Overview
Description We are looking for a customer-focused, detail-oriented individual to support employee engagement activities and manage ticket coordination for events in Houston, Texas. This Long-term Contract position is well suited for someone who enjoys daily interaction with employees, communicates clearly, and keeps detailed records with a high level of accuracy. The role combines front-desk style service, administrative tracking, and reporting support in a fast-paced environment where reliability and strong service standards are essential.
Responsibilities:
• Coordinate the distribution of employee event tickets and maintain accurate records of allocations, confirmations, returns, and attendance usage.
• Assist with ticket support for Houston-area programs as well as selected regional events, ensuring requests are handled promptly and effectively.
• Respond to employee questions with patience and clarity, providing helpful guidance and escalating concerns when approp...