Job Summary :

We are seeking passionate, friendly, and customer service-oriented team members to join our Community Concierge team!

The Community Concierge will assist members & guests with a variety of services from daily check-in, member services, and securing reservations for onsite club amenities.

Duties/Responsibilities:

+ Checking in members and accompanying guest(s)

+ Assist in the new member onboarding process by entering new members into all required systems.

+ Assist members in the day-to-day use of the club including conference room reservation and booking inquires

+ Monitor and respond to emails from members and potential members

+ Give tours of the club to prospective members

+ Troubleshooting app, conference room, and event usage errors

+ Complete membership call lists to promote club events and promotions

+ Construct and manage mass emails